Get the Most Out of Your Solar System
24/7 Active Solar Monitoring and Maintenance plan to bridge the gap between your system and your peace of mind
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Apollo+ Solar Monitoring & Maintenance Subscription
What’s Included:
1. Monthly production reports: We provide detailed monthly reports to identify potential issues that may require on-site repairs or maintenance.2. Unlimited on-site service calls: Subscribers can make as many on-site service calls as needed with a deductible of just $100.3. Troubleshooting: We offer both remote and on-site troubleshooting to address any system issues promptly.4. Full system repairs: Our service covers comprehensive system repairs to keep your solar setup in top shape.5. Equipment warranty fulfillment: We handle equipment warranty claims directly with the manufacturer.With Apollo+, you can enjoy complete peace of mind, knowing your solar system will always perform at its best. 
Who is the service for?
-Your solar installer out of business or unresponsive
-You’re not sure if your system is performing correctly or needs servicing
-You currently monitor you system but want another layer of protection
-You just moved in and you need information on your system
Where is this service available?
We offer fully comprehensive service within our home state of Utah, and we are actively expanding to other areas as we speak.
Why does this service exist?
Introduction: In the rapidly evolving solar industry, a significant shift is occurring. Years ago, when solar panels first dotted rooftops, the focus was primarily on installation, with little thought to ongoing maintenance. Today, as the industry has expanded, a new challenge has emerged: orphan solar systems. These systems, often left incomplete, non-functional, or without support due to the original installer's unavailability, represent a growing concern for owners. This is where Apollo Plus steps in, a pioneering initiative by Apollo Energy, designed to redefine solar system maintenance.
The Rise of Orphan Systems: As more solar companies enter the market, the incidence of orphan systems - solar installations without ongoing support - has seen a dramatic rise. These systems may be incomplete, never activated, or facing operational issues. Unfortunately, many owners find themselves unable to contact the original installers for resolution. This gap in the market presents both a challenge and an opportunity.
Apollo Plus: A Comprehensive Solution: Recognizing this need, Apollo Energy has launched Apollo Plus, a comprehensive service aimed at making the ownership and maintenance of solar and battery systems straightforward and stress-free. Apollo Plus isn't just for those who have had their systems installed by Apollo Energy; it extends its support to all solar system owners, regardless of the original installer.
Key Features of Apollo Plus:
24-Hour Monitoring: Continuous oversight ensures any issues are identified and addressed promptly.
Unlimited Service Calls: Customers can reach out to the Apollo service team anytime, ensuring peace of mind.
On-Site Support: In situations where on-site intervention is needed, the Apollo team is ready to assist.
Expertise Across Brands: Apollo Plus is equipped to handle systems from various manufacturers, offering a one-stop solution for all solar system maintenance needs.
The Apollo Advantage: With Apollo Plus, customers can rest assured that their solar systems will function optimally, regardless of who installed them. The service is more than a maintenance plan; it's a commitment to sustainable energy use and customer satisfaction.
Conclusion: The solar industry is evolving, and with it, the needs of solar system owners. Apollo Plus by Apollo Energy represents a significant step forward in ensuring that these systems are not just installed but are also maintained for optimal performance over their lifespan. It's time to embrace a future where solar system maintenance is as reliable as the energy it provides.
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The annual subscription includes
-Ongoing monthly reports
-Active notifications if there is a system error or requires maintenance
-Any troubleshooting/repairs that can be done remotely.
-Any on-site repairs for a flat $100 service fee
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The One-Time fee includes the cost of transferring your monitoring, the initial system diagnosis & health report.
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Once you subscribe to a plan, you will go through our onboarding process. we then connect you to our monitoring system where we run diagnostics. You will be billed the One-Time Fee when onboarding is complete.
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Manufacturer warranties cover the cost of the equipment. However, these warranties do not include diagnosing faulty equipment, submitting a warranty claim, or any labor costs associated with replacing or repairing the equipment. Apollo+ covers everything that the warranties do not, such as diagnosing faulty equipment, submitting a warranty claim, and the on-site labor associated with the equipment. We have handled thousands of warranties and this eliminates the time-consuming headache of dealing with it yourself.
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99% of existing solar systems have remote monitoring capabilities through the inverter. Part of the onboarding process is determining what brand of inverter you have, and connecting to it.
